Do you find yourself regularly having to catch up on admin out of normal hours, have no time to focus on marketing your business or to check in with your clients?

Have you been known to panic at the last minute due to a looming tax deadline you had completely forgotten about?

How can a virtual assistant help with your business?

A virtual assistant is a bit like a freelance secretary who looks after habitual tasks to help your business function effectively. If you find yourself missing appointments, feeling overwhelmed by a backlog of emails or struggling to book events and meet financial deadlines then you could benefit from a helping hand.

What administration tasks can a virtual assistant help with?

Services are flexible and hours can be taken as virtual support or on-site PA assistance. All client services begin with a thorough planning session to identify all the elements required to run your business. We will discuss which tasks and projects you need to complete yourself and which ones can be delegated to agree an ideal service provision.

Bookkeeping Support

Now that tax is digital it is important to stay on top of expenses, receipts, bills and invoices. Using Xero accounting cloud software keeps things simple, enabling monthly updates of how your business is doing. This real-time information is beneficial for budgeting, marketing and cost reviews across the entire business.

• Credit control
• Invoicing
• Receipt management

NB Clerical can manage this entire process for you from just a supplied carrier bag of papers to furnishing your accountant with the electronic files needed to prepare your final accounts for HMRC.

Admin Support

Keeping customers and staff happy often results in busy business owners leaving the essential back office business functions to the last minute, if at all. Effective support can keep the admin cogs well oiled so that you can concentrate on what you do best.

• Data entry
• Diary management
• Document and spreadsheet creation

NB Clerical can help to streamline processes, be a sounding board for business progression ideas and look after your company with professional and reliable administration support.

Marketing Support

It’s easy to become bogged down with the running of your business, especially when operations are running smoothly. Proactive and consistent marketing efforts such as social media posting, email campaigns and public or trade events keep your name out there.

• Event organisation
• Social media scheduling
• Email management

Support your business by maintaining regular activities that keep your sales pipeline full and functioning.

Business and Customer Support

With a wealth of experience in the manufacturing, construction, retail and leisure sectors, NB Clerical acts as a lifeline for many small owner-managed businesses and sole traders to stay in touch with their customers and manage those all important relationships.

• Web research
• Client management
• Membership groups

It is important to keep existing customers happy so that they can become long-term loyal patrons of your business and a valuable source of word of mouth recommendation.